“Hermes Apartments & Hermes Beach Hotel” website was created for 2 hotels in 2014. This year, a “Channel Manager” was added to both properties, and in addition to keeping their website availability up-to-date, they were connected with Booking.com and Expedia. The policy applied to these accommodations to achieve better performance of the “Channel Manager” includes discount coupons and integration for booking rooms through “Facebook,” using an automated booking system with SSL certification. Additionally, the business opted for a “Web-Based Cloud” customer management system, also known as a hotel “PMS” (Property Management System), which connects to and is automatically updated by the “Channel Manager”.